Q&A

Frequently asked questions

Straight answers about how MaintenanceMgr.ai fits into a fleet, a shop, or a dispatch desk.

General

7 questions

Pricing

4 questions

Drivers and equipment

5 questions

Safety and compliance

2 questions

Data and privacy

6 questions

For service shops

10 questions

Still have questions?

Book a Fleet Audit Become a Service Partner Contact Us

Frequently asked questions

General

What is MaintenanceMgr.ai?

Who is it built for?

Will this replace our dispatch or service team?

Does it work with the CMMS we already have?

What if we don't have a CMMS?

How long does setup take?

Can it handle multiple locations or a mixed fleet?

Pricing

How is it priced?

Is there a long-term contract?

What if we use outside shops but none of them are partners yet?

Why would maintenance software pay for itself?

Drivers and equipment

What do drivers have to do?

What if there's no cell signal?

What is the plug-in device?

We already have an ELD or telematics plugged in. Do we need the device?

Will this be used against our drivers?

Safety and compliance

Can defects wait until the truck's next service?

Does this keep our inspection records?

Data and privacy

Who owns our data?

Who can see our trucks?

What happens to our data if we switch shops?

What happens to a truck's history when we sell it?

Do you share our data?

Is anything done in a black box?

For service shops

What is a Certified Service Partner?

What does a partner shop earn?

Is there a startup fee?

Is there a qualifying period?

What are the partner standards?

Do we have to type repair orders twice?

What if two shops serve the same fleet?

What if a fleet leaves our shop?

Will you send our customers to other shops?

Will our labor rates or pricing be compared publicly?

Still have questions?